11 Sep 2017 - 2:20
Qatar Airways bags two major awards
Qatar Airways has been awarded the ‘Best Up In The Air Experience’ award for the third consecutive year and the ‘Best Baggage Initative’ award at the Future Travel Experience Global 2017 awards ceremony, held last week in Las Vegas.
The ‘Best Up In The Air Experience’ award recognises the airline’s groundbreaking new Business Class seat, Qsuite, which has revolutionised the onboard Business Class experience. Qsuite features sliding privacy doors that allow colleagues, friends, or families travelling together to create their own private room, enabling them to work, dine or socialise together, as well as fully-flat beds, a do-not-disturb button and generous storage space. With the launch of Qsuite, Qatar Airways has also claimed the honour of being the first airline to offer a bed in Business Class.
The airline was also presented with the ‘Best Baggage Initative’ award for its baggage management system, HAQIBA, developed in-house to manage all baggage-related activities across Qatar Airways’ extensive global network, including end-to-end real-time tracking for passengers. The HAQIBA system has also enabled the airline to achieve IATA Resolution 753 compliance at its Doha hub.
Qatar Airways Group Chief Executive, Akbar Al Baker, said: “We are delighted to have received the ‘Best Up In The Air Experience’ award for the third consecutive year. We are also very pleased to be the first airline to achieve compliance with IATA resolution 753, and are extremely proud that FTE Global has recognised HAQIBA. These latest awards demonstrate our commitment to continuous innovation in order to provide our passengers the finest in-flight experience in the sky and on the ground. We are thrilled to have received these coveted awards from an organisation that shares our commitment to delivering nothing short of the best.”
Future Travel Experience Global 2017 (FTE Global) is one of the leading travel conferences worldwide, where representatives of airlines, airports and other travel industry stakeholders meet to demonstrate and discuss their latest customer experience initiatives.
Airline Passenger Experience Association (APEX) Chief Executive Officer, Joe Leader, whose organisation is a major partner of FTE Global, presented Qatar Airways with the prestigious award.